Payment Policy
At Marstekglobal, we keep payments simple and secure.
✅ Accepted Payment Method
We accept PayPal only. This ensures maximum buyer protection and keeps your financial data fully secure at all times.
You do not need a PayPal account — you can also pay as a guest using your credit or debit card through PayPal's secure checkout.
🔒 Payment Security
All transactions are processed through PayPal's encrypted, PCI-compliant servers. Your bank details never reach our systems at any point.
💶 Currency
All prices are listed in Euro (EUR €), inclusive of applicable VAT (0% for eligible battery storage systems under §12 para. 3 UStG).
⚡ Payment Processing
Payment is authorized immediately upon order confirmation. Your order is processed and shipped only after successful payment.
↩️ Refunds
In the event of a return or cancellation, refunds are issued to your original PayPal account within 14 days of receiving the returned item.
📞 Questions?
📧 marstekglobal@gmail.com
📞 +44 7564 732121
🕐 Mon–Fri: 09:00 – 20:00